AutoTranslate Support
I'm here to help you get the most out of AutoTranslate. Find answers to common questions below or reach out directly.
Frequently Asked Questions
What is AutoTranslate for?
AutoTranslate drafts translations of English app strings on your Mac with Apple’s Translation framework, then saves them as a new Localizable.json file in String Catalog JSON structure. It doesn’t open or update an existing .xcstrings file.
How do I use it?
Paste your English strings, one per line, select the target languages you need, choose Create Translations or press ⌘T, then choose Export or press ⌘S to save the Localizable.json file wherever you like.
What is included for free?
The free plan supports up to 10 non-empty strings and 2 target languages per export. AutoTranslate Lifetime Access unlocks unlimited strings and all target languages with a one-time purchase.
How do I restore AutoTranslate Lifetime Access?
Open the Lifetime Access sheet in the app and use Restore Purchases. Purchases and refunds are managed by Apple through your Apple Account.
Does AutoTranslate replace human review?
No. It creates draft translations. Review generated strings before shipping them, especially product names, legal copy, screenshots, and App Store metadata.
Where are my localization files stored?
Exports stay where you choose to save them on your Mac. AutoTranslate does not upload your app strings to Crafter Apps servers.
Why did a translation fail?
Apple Translation framework language support can vary by language and system availability. Make sure your Mac is running macOS 15.0 or later and that the selected language is available on your system.
Does the app need an account?
No. AutoTranslate is designed as a focused macOS utility and does not require a Crafter Apps account.
What should I include in a support email?
Include your macOS version, selected target languages, whether you are using the free plan or Lifetime Access, and the exact issue you saw. Avoid sending private project strings unless needed.
Still need help?
If you can't find the answer to your question, please contact me at developer@crafterapps.com and I'll get back to you as soon as possible.
For legal details, read the Privacy Policy and Terms of Use.
When you email, include the app version, your device model and OS version, what you expected, and the steps that led to the problem. Share screenshots only if they do not contain information you want to keep private.