MotionForge Support
For help with MotionForge, email the developer directly.
Need help?
Email Daniel at developer@crafterapps.com. Include the app name, your device model, operating-system version, and a clear description of what happened. Do not send private capture recordings, BVH exports, or reference videos unless they are necessary and you are comfortable sharing them.
Before contacting support
- Confirm that your device meets the compatibility requirements: iPhone and iPad running iOS or iPadOS 26 or later on hardware that supports ARKit body tracking.
- Install the latest available app and operating-system updates.
- Retry the workflow after closing and reopening the app.
Purchases
Lifetime Access is an optional one-time purchase that unlocks unlimited saved takes. There is no subscription. If you previously purchased Lifetime Access, use Restore Purchases with the same Apple Account.
Useful links
When you email, include the app version, your device model and OS version, what you expected, and the steps that led to the problem. Share screenshots only if they do not contain information you want to keep private.