SymbolCraft Support
I'm here to help you get the most out of SymbolCraft. Find answers to common questions below or reach out directly.
Frequently Asked Questions
What is SymbolCraft for?
SymbolCraft helps Apple-platform developers browse Apple's system symbol library quickly, inspect symbol names and details, and find the right icon without interrupting an iPhone or iPad workflow.
Does SymbolCraft work offline?
Yes. SymbolCraft is designed as a focused local reference tool. Core symbol browsing stays on your device, with no account requirement, analytics, ads, or tracking.
Why can I not find a specific symbol?
SymbolCraft’s symbol catalog is built into the app, so it changes only with an app update. On iOS and iPadOS 26 or later it covers symbols through iOS 26; on iOS and iPadOS 18 it shows the iOS 18 set. Symbols Apple added after iOS 26 will arrive with a future app update. If a symbol you expect is missing, email its name so Daniel can check the bundled catalog.
How do I restore my purchase?
If you purchased optional SymbolCraft Lifetime Access, it is linked to your Apple Account through the App Store and Family Sharing is enabled. To restore on another device, open the app, go to the upgrade screen, and tap "Restore Purchases" while signed into the same Apple Account.
What should I include in a support email?
Include your device model, iOS or iPadOS version, SymbolCraft version, and the symbol or workflow you were using. Please do not send private project details unless they are needed and you are comfortable sharing them.
Still need help?
If you can't find the answer to your question, please contact me at developer@crafterapps.com and I'll get back to you as soon as possible.
When you email, include the app version, your device model and OS version, what you expected, and the steps that led to the problem. Share screenshots only if they do not contain information you want to keep private.