Giftahead: Birthday Countdown Support
For help with Giftahead: Birthday Countdown, email the developer directly.
Need help?
Email Daniel at developer@crafterapps.com. Include the app name, your device model, operating-system version, and a clear description of what happened. Do not send another person’s birthday or private details unless they are necessary and you have permission to share them.
Frequently asked questions
Can Giftahead import birthdays from Contacts?
Yes. Giftahead asks for Contacts access only when you choose Import, reads names and birthdays, and never changes your contacts. People you import count toward the five free people.
What’s free, and what does Lifetime Access add?
Free: up to five people with one shared reminder lead time, every widget, Siri, Spotlight and gift tracking. Lifetime Access is a one-time purchase with no subscription, and it works with Family Sharing. It adds unlimited people, a lead time for each person, birthday alarms, message drafts and gift ideas on devices with Apple Intelligence, and CSV and PDF export.
Will I hear a reminder when my iPhone is on silent?
Reminders are notifications, so they follow Silent mode and Focus. With Lifetime Access you can add a birthday alarm for a person: a full-screen alert on the day, at the time you choose, that sounds even in Silent mode or a Focus.
Are drafts written in the cloud?
No. Apple Intelligence writes message drafts and gift ideas on your device, which needs Apple Intelligence to be available and turned on. If Apple Intelligence doesn’t support your language, the draft is written in English and Giftahead tells you.
Does my list sync between iPhone and iPad?
No. There is no iCloud sync; birthdays stay on the device where you add them. With Lifetime Access you can export a CSV or PDF copy of your list.
Useful links
When you email, include the app version, your device model and OS version, what you expected, and the steps that led to the problem. Share screenshots only if they do not contain information you want to keep private.