Tempo Support
I'm here to help you get the most out of Tempo. Find answers to common questions below or reach out directly.
Frequently Asked Questions
How do I start a timer?
From the Timers tab, tap the play button on any project card to start tracking time. The card will pulse to show it's active, and you'll see your running timer in Dynamic Island and the mini player at the bottom of the screen.
Can I run multiple timers at once?
Yes! Tempo supports running one timer per project simultaneously. You can have timers running on different projects at the same time. Swipe through your active timers in the mini player to switch between them.
What is Tempo Lifetime Access?
Tempo Lifetime Access is a one-time purchase with no subscription or recurring fee. It includes unlimited projects, tags, full time-entry history, detailed analytics, earnings context, and CSV export. The current localized price is shown by Apple before purchase.
How do I restore my purchase?
If you've already purchased Lifetime Access and need to restore it (for example, on a new device), go to Settings within the app and tap "Restore Purchases". Make sure you're signed in with the same Apple ID you used for the original purchase.
Where is my data stored?
Projects, time entries, tags, rates, reports, and timer state stay in Tempo's local App Group store; CloudKit sync is disabled. Optional product feedback is the only network-backed feature and never includes your time-tracking data.
Does Tempo work with Siri?
Yes! You can use Siri to start, stop, and toggle timers by voice. Try saying "Hey Siri, start tracking [project name] in Tempo" or "Hey Siri, stop all timers in Tempo". You can also create custom automations in the Shortcuts app.
How do I export my time entries?
With Tempo Lifetime Access, go to the Reports tab and tap the export button. You can select a time range and export your entries as a CSV file, which you can open in any spreadsheet app or use for invoicing.
Still need help?
If you can't find the answer to your question, please contact me at developer@crafterapps.com and I'll get back to you as soon as possible.