Clock Widget Creator Support
I'm here to help you get the most out of Clock Widget Creator. Find answers to common questions below or reach out directly.
Frequently Asked Questions
What is Clock Widget Creator for?
Clock Widget Creator helps you design custom clock widgets for your iPhone and iPad Home Screen and Lock Screen.
How do I add a widget to my Home Screen?
After creating a clock in Clock Widget Creator, touch and hold your Home Screen, tap the add button, choose Clock Widget Creator, and add the small clock widget. To choose which clock it shows, touch and hold the widget and choose Edit Widget.
Why is my widget not updating?
iOS controls widget refresh timing to protect battery life. Open Clock Widget Creator, check the clock, and give the system a moment to refresh the widget.
Does Clock Widget Creator need an account?
No. Clocks and preferences stay in the local App Group store on your device, and there is no iCloud sync. Optional feedback is the only Crafter Apps network-backed feature and never includes your clock data.
How do Clock Widget Pro purchases work?
Clock Widget Pro is optional. The app offers it as a yearly subscription or a one-time purchase; both remove the limit on saved clocks and add alarm notifications. Purchases, renewals, cancellations, restores, and refunds are handled by Apple through your Apple ID account. You can restore purchases in the app and manage or cancel subscriptions in your Apple ID settings.
What should I include in a support email?
Include your device model, iOS version, widget size, selected style, and a short description of what is not working.
Still need help?
If you can't find the answer to your question, please contact me at developer@crafterapps.com and I'll get back to you as soon as possible.
When you email, include the app version, your device model and OS version, what you expected, and the steps that led to the problem. Share screenshots only if they do not contain information you want to keep private.